Last updated: June 22, 2026
This policy covers merch and other physical goods ordered through our online shop. Tattoo, piercing, tooth gem and grillz appointments, including deposits, are covered by our Terms of Service instead.
Where we ship
We ship within the United States only. We do not currently ship internationally, and we cannot deliver to addresses outside the US.
What we sell, and why it matters for timing
Our shop carries two kinds of items, and they ship on different schedules:
- In-stock items ship from the studio at 231 Eldridge Street.
- Made-to-order items — most printed apparel and accessories — are produced for you after you order, by our print partner.
If your order contains both, items may arrive separately at no extra cost to you.
Processing time
- In-stock items: packed and shipped within 1–3 business days.
- Made-to-order items: 2–7 business days in production before they ship.
Processing time is separate from delivery time. Orders placed on weekends or holidays begin processing the next business day.
Delivery time
Once shipped, standard domestic delivery usually takes 3–8 business days depending on the destination. Delivery estimates are not guaranteed, and carrier delays, weather and peak holiday volume can extend them.
Shipping costs
Shipping is calculated at checkout based on your address and what's in your cart. For made-to-order items the final shipping amount is confirmed on the payment page before you pay. Applicable sales tax is also shown at checkout.
Tracking
We email a tracking number to the address on your order as soon as each shipment leaves. If you haven't received tracking after the processing window above, email us and we'll look into it.
Addresses and undeliverable packages
Please double-check your shipping address at checkout — we can't reroute a package once it's in production or in transit. If a package is returned to us as undeliverable because of an incorrect or incomplete address, we'll reship it once you cover the return and reshipment cost, or issue a refund for the items minus original shipping.
Lost or damaged shipments
If your order never arrives or arrives damaged, see our Returns & Refunds policy — we'll make it right.
Contact
Cherry Bomb Studio
231 Eldridge Street
New York, NY 10002
Email: info@cherrybomb.studio
Phone: 929-434-8004
See also: Privacy Policy · Terms of Service · Returns & Refunds.